aw99 Responsible Gaming
Play within your limits and enjoy yourself. aw99 believes that building healthy gaming habits is every player's right and our responsibility.
At aw99 we believe online gaming is fundamentally entertainment — it should never be a means of livelihood or a solution to financial problems. Whether it is cricket betting, slots, or live casino, it is important to be aware of your own capacity and limits before playing any game.
Responsible gaming does not just mean placing smaller bets. It means keeping full control over your time and money, maintaining a balance with family and work, and knowing when to stop the moment gaming starts feeling like a source of stress rather than enjoyment. aw99 gives you all the tools to keep that control in your own hands.
Our platform provides every adult player (21+) with transparent information, easy-to-use limit-setting tools, and direct access to support. Below you can learn about all the important aspects of responsible gaming.
Our Protection Tools
aw99 gives every player full control over their gaming experience.
Set Deposit Limits
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, but a waiting period applies if you want to raise it — this is for your own protection.
Time-Out Break
If you feel you need a little rest, you can take a time-out ranging from 24 hours up to 30 days. During this period no betting or deposits will be possible on your account.
Self-Exclusion
If you want a long-term break, choose self-exclusion. Once selected, your account will be completely closed for the specified period and cannot be reopened before that time.
Review Gaming History
You can view a detailed history of all your bets and deposits at any time. Understand your own patterns yourself — awareness is the first step to protection.
24/7 Support
Contact us on live chat any time, day or night. If you feel your gaming is getting out of control, our support team can communicate in Bengali and is ready to help in every situation.
Minor Protection
aw99 is strictly for those aged 21 and above. Age is verified at registration. If you believe a minor is using this platform, contact us immediately.
Warning Signs of Problem Gaming
If you notice the following signs in yourself, give yourself some time and seek support if needed:
- You keep placing bigger bets to recover lost money ("chasing losses").
- Gaming feels more important than family, friends, or work.
- You are borrowing money or diverting funds from essential expenses for gaming.
- You feel restless, irritable, or anxious when you cannot play.
- You are lying to family about how much or how long you game.
- You are playing for hours on end, skipping sleep, meals, or daily responsibilities.
- You have tried to stop gaming but failed repeatedly.
If these signs appear, do not be afraid — you are not alone. Both aw99's support team and external professional help are available.
Control Is In Your Hands
These tools are available at any time from your aw99 account settings.
Deposit Limit
Daily, weekly, or monthly — decide for yourself how much you can deposit. The minimum deposit is ৳200.
Betting Break
Pause your betting for a set period of time. Take a rest and come back with a fresh mind.
Account Closure
Choose self-exclusion for a long-term break — your account can be completely deactivated for 6 months or more.
Activity Statement
Download or review all your transactions and betting history at any time.
Assess Yourself
Ask yourself these questions honestly. If the answer to more than two is "yes", consider seeking support:
At aw99 we believe this honest self-assessment is the foundation of a healthy gaming life. Do not hesitate to contact our support team about any concern.
Core Principles of Responsible Gaming
At aw99, responsible gaming is not just a policy — it is a commitment at the heart of how we operate. We want every player to enjoy gaming purely as entertainment.
Gaming is never an investment. Cricket betting, slots, or any game — these are chance-based activities. There is no guarantee of winning and the possibility of loss always exists. Only play with money whose loss will not have a major impact on your life.
Set your budget in advance. Before each session, decide mentally or in writing how much you will spend. When you reach that limit, stop — whether you are winning or losing.
Manage your own time. Playing for hours on end increases stress and reduces your ability to make good decisions. Take regular breaks and spend time on other activities too.
Play with a clear head. Gaming when angry, sad, or frustrated generally leads to poor decisions. Avoid playing during times of emotional distress.
Asking for help is a sign of strength. If you feel gaming is getting out of control, talk to aw99's support team today. We do not judge — we help.
Ways to Get Support
You are never alone. aw99's support is always by your side.
Live chat
Chat with us in Bengali on our live chat 24/7. Our experienced support team is ready to respond to any concern.
Email Support
Write to us by email for detailed issues — support is available in both Bengali and English.
[email protected]Professional Support
Gaming problems are a health matter. Do not hesitate to seek help from a professional mental health counsellor.
Responsible Gaming FAQ
Enjoy Safely — with aw99
Play within the boundaries of entertainment. Enjoy cricket betting, slots, and live casino at aw99 — all responsibly.